As COVID-19 began to spread across the United States and in Ohio, The Ohio State University Comprehensive Cancer Center – James Cancer Hospital and Solove Research Institute along with The Ohio State University Wexner Medical Center had to quickly make changes to provide a safe environment for their patients and staff. Watch as David Cohn, MD, MBA, chief medical officer of the James Cancer Hospital and Solove Research Institute, describes how The James responded. He also offers advice on telehealth care and staff resiliency.